Privacy Policy

1. Introduction

This Privacy Policy explains how Lomingo (“we”, “us”, or “our”) collects, uses, stores, and shares information when you use the Lomingo mobile application (the “App”).

Lomingo is a couples question-and-conversation app. You answer questions, optionally share them with a partner using a public Lomingo ID, and unlock answers only after both of you have responded. There is no traditional registration — no email, phone number, or password is required to use the core features.

2. Who we are

The App is published under the package name associated with Lomingo on Google Play. For privacy-related requests, contact us using the details in Section 14.

3. Information we collect

We collect only what is needed to run the App and deliver its features. We do not collect your real name, email address, phone number, contacts, precise location, or photos from your device library unless you explicitly choose to save or share a card image.

3.1 Information you provide or generate in the App

3.2 Information collected automatically

• Push notification tokens — device tokens used to deliver notifications (via Firebase Cloud Messaging and/or OneSignal) about partner activity (e.g. when your partner answers).
• Subscription / purchase status — whether you are on a free trial or have an active Weekly, Monthly, or Lifetime subscription, managed through Google Play Billing. We do not receive your full payment card details; Google processes payments.
• Technical and diagnostic data — limited information that may be processed by our infrastructure providers (e.g. Firebase) such as app version, device type, OS version, and crash/performance diagnostics, solely to operate and improve the App.

3.3 Information we do not collect

We do not request or intentionally collect: real names, email addresses, phone numbers, contacts, precise GPS location, microphone/camera audio/video, SMS, or browsing history outside the App.

4. How we use your information

We use the information above to:

• Create and maintain your anonymous account and public Lomingo ID.
• Enable partner connections and synchronized question sessions (including the “both must answer before reveal” rule).
• Store and sync your answers, favorites, and custom cards across devices signed in under the same anonymous account.
• Send push notifications about relevant partner activity (you can disable notifications in system settings).
• Manage free trial and paid subscription access to premium question packs.
• Personalize question pack suggestions based on goals you select.
• Operate, secure, debug, and improve the App.
• Comply with legal obligations and enforce our terms.

We do not sell your personal information. We do not use your answers or partner data for advertising profiles.

5. Legal bases (EEA / UK users)

Where the GDPR or UK GDPR applies, we process personal data on the following bases:

• Contract — to provide the App features you request (account, partner linking, answers, subscriptions).
• Legitimate interests — to secure the App, prevent abuse, and improve reliability, balanced against your rights.
• Consent — where required (e.g. certain notification permissions on your device).
• Legal obligation — when we must retain or disclose data to comply with law.

6. How we share information

We share information only in these cases:

• With your partner — when you connect via Lomingo ID and both of you answer a question, the other person can see the shared answers for that session. Your public Lomingo ID is visible to someone only if you give it to them.
• Service providers — trusted processors that help us run the App (see Section 7). They act on our instructions and are not permitted to use your data for their own marketing.
• Legal and safety — if required by law, court order, or to protect the rights, safety, or property of users or others.
• Business transfer — in connection with a merger, acquisition, or sale of assets, subject to continued confidentiality protections.

We do not sell personal information and do not share it with third parties for their independent advertising.

7. Third-party services

The App relies on the following providers. Their processing is governed by their own privacy policies:

When you use system share or save-to-gallery features, the image stays under your control on your device or is shared only with the apps you select.

8. Data retention

We retain your account data, answers, favorites, custom cards, and partner connection information for as long as your account exists and is needed to provide the service. If you request deletion of your account, we will delete or anonymize personal data associated with it within a reasonable period, except where we must retain limited information for legal, security, or dispute-resolution purposes.

Local preferences remain on your device until you clear app data or uninstall the App. Push tokens are kept only while needed to deliver notifications.

9. Security

We use industry-standard measures appropriate to the sensitivity of the data, including:

• Encrypted transit (HTTPS / TLS) between the App and our backends.
• Firebase Authentication and Firestore security rules that restrict access so that, for example, a partner’s answer is not readable until both partners have submitted answers.
• Access controls and least-privilege practices on our infrastructure.

No method of transmission or storage is 100% secure. You are responsible for keeping your device secure and for only sharing your Lomingo ID with people you trust.

10. Children’s privacy

The App is intended for users aged 13 and older (or the minimum digital consent age in your country, if higher). We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, contact us and we will take steps to delete it.

Some question packs (e.g. Intimate, Spicy) contain mature themes. Parents and guardians should review suitability for their household.

11. Your rights & choices

Depending on where you live, you may have rights to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Delete your account and associated personal data.
• Port your data in a commonly used format (where applicable).
• Object or restrict certain processing.
• Withdraw consent where processing is based on consent (e.g. notification permissions via your device settings).

To exercise these rights, contact us using the details in Section 14. We may need to verify that the request comes from the account holder (e.g. via your Lomingo ID or internal account identifiers).

In-app and device controls

• Disconnect a partner or stop sharing your Lomingo ID at any time.
• Disable notifications in your device system settings.
• Manage or cancel subscriptions in Google Play → Payments & subscriptions.
• Clear local app data or uninstall the App to remove on-device preferences and tokens.

California residents: we do not “sell” or “share” personal information as those terms are defined under the CCPA/CPRA for cross-context behavioral advertising. You may still contact us to exercise access, deletion, and non-discrimination rights.

12. International transfers

Our service providers (including Google Firebase and OneSignal) may process data in the United States and other countries. Where required, appropriate safeguards (such as Standard Contractual Clauses) are used. By using the App, you understand that your information may be transferred to and processed in countries that may have different data-protection laws than your own.

13. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version in the App or at the same URL and update the “Last updated” date. Material changes may be communicated via an in-app notice or other reasonable means. Continued use of the App after the effective date of changes constitutes acceptance of the updated policy.

14. Contact us

For privacy questions, data requests, or concerns about this policy, contact us at:

If you are in the EEA/UK and believe we have not addressed your concern, you may lodge a complaint with your local supervisory authority.